Wednesday, July 15, 2009

Can't login to email. keeps asking to verify password.?

i recently switched to the 'new' mail.(apparently that is a bad idea). anyways, i can log in and use my account for other things (it even previews my messages on the mainpage, but when i go to check my mail, it just keeps asking to re-verify my password. no error messages.


is yahoo having trouble? did i get booted for watching anti-bush crap on youtube? someone help me!!!


i have homework in my email thats due thurs!


thanks,


-ina huff in fairbanks-

Can't login to email. keeps asking to verify password.?
Hi,





There are a couple things you can do.





First, switch back to Classic Mail. There's a link for that on your Yahoo home page.





If that doesn't work, and you are using a Mac or just want another browser, you can download Firefox and use it only temporarily as your browser when using Yahoo or all the time if you prefer it.





Here's the link for Firefox:





http://en.www.mozilla.com/en/firefox/





If all else fails, or you just can't be bothered since you are on a homework deadline, call Yahoo--but I'd recommend trying the above first.





Here is the toll-free phone number for Yahoo:





1-866-562-7219





When prompted, press 2. If you are using free services press 1 but do not press anything after that. Wait on the line until you are transferred to a person.





If you press a third button for the free services, you will be told you have to use help online. If you wait, though, you will be transferred to someone who will be able to help you, even with free e-mail accounts.





I have used this service before with great success.





The new mail is still in Beta and there a lot of kinks left that need fixing so staying with Classic Yahoo, if it works for you, would be the best bet for now.





Good luck.

earn

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